Legal

Terms of Service

Effective Date: August 2026

1. Acceptance of Terms

By creating an account on Builtly (builtly.io) or using any features of the platform, you ("Contractor," "User," or "you") agree to be bound by these Terms of Service ("Terms").

If you are using Builtly on behalf of a company or other legal entity, you represent that you have authority to bind that entity to these Terms.

These Terms apply to all users including general contractors, project managers, field crew, bookkeepers, and subcontractors invited to the platform.

2. Platform Description

Builtly is construction management software designed to help custom home builders and general contractors manage job phases, draw schedules, subcontractors, and client communications.

3. Beta and Early Access Terms

Builtly is currently in beta / early access. As a beta user you acknowledge:

• The platform may contain bugs, errors, or incomplete features
• Features may change, be added, or be removed without advance notice
• Early access pricing is provided as a courtesy and does not constitute a permanent pricing commitment
• We may limit, suspend, or terminate beta access at our discretion
• Your feedback may be used to improve the platform without compensation

Founder Pricing Lock:

Early access members who subscribe to a paid plan during the beta period will retain their subscription rate for the life of their account, subject to the plan remaining available.

4. Account Responsibilities

You are responsible for:

• Maintaining the confidentiality of your login credentials
• All activity that occurs under your account and organization
• Ensuring team members you invite have agreed to these Terms
• Providing accurate account and company information
• Promptly notifying Builtly of any unauthorized account access at legal@builtly.io

You may not:

• Share login credentials between users (use team invites instead)
• Use the platform for any unlawful purpose
• Attempt to access another organization's data or circumvent security measures
• Reverse engineer, decompile, or extract source code from the platform
• Use automated tools to scrape or bulk-export data

5. Job Site and Operational Liability

You, as the licensed general contractor, remain solely responsible for:

• All construction activities on active job sites
• Compliance with local, state, and federal building codes and regulations
• Proper supervision of all personnel on your job sites
• Maintaining required contractor licenses and insurance coverage
• The accuracy of all budget, phase, and project data entered into the platform

Builtly does not review, verify, or approve construction work. The platform is a record-keeping and communication tool, not a construction supervisor.

6. Draw Requests and Lien Waivers

Builtly provides tools to organize and submit construction draw requests and track lien waivers. You acknowledge:

Draw Packages:

• Builtly generates draw package documentation based on data you enter
• We do not guarantee bank approval of any draw request
• You are responsible for verifying the accuracy and completeness of all draw package contents before submission
• Builtly is not liable for draw rejections, delays in funding, or construction loan complications

Lien Waivers:

• Builtly tracks lien waiver status as entered by your team
• We do not verify that waivers are legally valid, properly executed, or enforceable in your jurisdiction
• You are responsible for ensuring lien waivers comply with applicable state law
• Consult a licensed attorney for lien waiver requirements specific to your state and project

You, not Builtly, are responsible for all financial and legal obligations associated with your construction projects.

7. Subcontractor Access

When you invite subcontractors to access project information through Builtly:

• You represent you have authority to share the project information with them
• Subcontractors are bound by these Terms upon accepting their invitation
• You are responsible for managing subcontractor access and revoking it when the relationship ends
• Builtly is not a party to any contractor-subcontractor agreement

8. Client Portal

The client portal allows you to share project progress with homeowners and clients. You acknowledge:

• You control what information is visible in the client portal
• Clients accessing the portal are not Builtly users and are not subject to these Terms
• You are responsible for ensuring client portal content is accurate and appropriate to share
• Portal links should be revoked when no longer needed

9. Intellectual Property

Your data is yours.

All project data, photos, documents, and information you upload to Builtly belongs to you. We claim no ownership of your content.

Our platform is ours.

The Builtly platform, including its code, design, features, and branding, is owned by Builtly. You may not copy, reproduce, or create derivative works from our platform.

License to operate:

You grant Builtly a limited license to store, process, and display your content solely for the purpose of providing the platform services to you.

10. Subscription and Payment

Billing:

Paid plans are billed monthly or annually as selected. Payments are processed by Stripe. By subscribing you authorize recurring charges to your payment method.

Cancellation:

You may cancel your subscription at any time. Cancellation takes effect at the end of your current billing period. No refunds for partial periods.

Plan Limits:

Each plan includes limits on active jobs and team seats. Exceeding limits may require an upgrade. We will notify you before automatically upgrading your plan.

Price Changes:

We will provide 30 days notice of price increases to existing subscribers. Founder pricing lock terms apply as described in Section 3.

11. Termination

By you:

You may close your account at any time by contacting legal@builtly.io. Your data will be retained for 90 days before permanent deletion.

By Builtly:

We may suspend or terminate accounts that:

• Violate these Terms
• Engage in fraudulent or illegal activity
• Fail to pay subscription fees
• Pose a security risk to the platform or other users

We will provide notice where reasonably possible before termination.

12. Disclaimers and Limitation of Liability

Some jurisdictions do not allow certain liability limitations. In such cases, our liability is limited to the maximum extent permitted by law.

13. Governing Law and Disputes

These Terms are governed by the laws of the State of Alabama, without regard to conflict of law principles.

Any disputes arising from these Terms or your use of Builtly shall first be addressed through good-faith negotiation. If unresolved, disputes shall be subject to binding arbitration in accordance with the American Arbitration Association rules, conducted in Baldwin County, Alabama.

You waive any right to participate in class action litigation against Builtly.

14. Contact

For questions about these Terms:

• Email: legal@builtly.io
• Response time: Within 5 business days